“Manager shows good insight & understanding of needs, a willingness/keenness to help his team learn & improve. Genuine caring for clients. Good professional relationship with myself/Learning Disability team always helpful in trying to identify way forward or offer support in other areas. Good working relationship showing person centred approach.”

“This service provides a homely and safe environment for some of our most vulnerable young people. They put their heart and soul into the work they do, and they are rewarded with positive outcomes for the service user. They are open and transparent with professionals involved which reassures me that they provide a high-quality service”

“The team have worked with a young lady who was particularly challenging. Many other providers would not work with this young lady, but they persevered. While they eventually had to let her move to another placement, they provided her with a great foundation for what care means”